Terms & Conditions

We want you to be completely satisfied with your purchase. If for any reason you need to exchange an item, we're here to help. Please note that due to the nature of our products, we do not offer refunds. However, we do offer store credit for returns under the following conditions:

1. Buyer is responsible for return shipping costs.
2. Returns must be received within 7 days of the original purchase date.
3. Items must be in their original, unused condition with all tags and packaging intact.
4. Store credit will be issued in the form of a Vibey Xo gift card.

To initiate an exchange, please email info@vibeyxo.com with your order number and the reason for your exchange. We will then provide you with further instructions on how to proceed with your exchange.

If you have any questions or concerns, please do not hesitate to reach out to us.